Kairos

Never Miss a Call. Fill More Chairs.

Kairos is your AI dental receptionist and patient communications platform. Answer calls 24/7, reduce no-shows, and never let revenue slip away—one ring at a time.

Core Features

Your full patient communications and scheduling optimization platform. Never miss a call, reduce no-shows, and maximize chair utilization.

Live Call Answering & Triage
Answers 24/7. Identifies new vs. existing patients, reason for visit, urgency, and preferred language.

Smart Scheduling Engine
Finds best slot by provider, duration, insurance, chair, and constraints. Reschedules in one step with auto-updated calendars.

Waitlist Auto-Fill
Same-day cancellation triggers instant text to top-matched patients. First 'Y' reply books the slot automatically.

New Patient Intake
Collects name, contact, DOB, reason for visit. Secure link for insurance card + ID with OCR → EHR fields populated.

No-Show Reduction
Double-confirm logic, backup slot offers, payment-on-file nudges. Reduce missed appointments and fill gaps.

Analytics & Optimization
Track fill rate, missed-call recovery, chair utilization, revenue-at-risk. Weekly suggestions to optimize scheduling.

Frequently Asked Questions

Everything you need to know about how Kairos helps dental practices never miss a call and fill more chairs.

What is Kairos and how does it solve the missed call problem?

Kairos is not just an AI dental receptionist—it's your full patient communications and scheduling optimization platform. Nearly 1 in 3 calls to dental offices go unanswered, with some practices missing 30-40% of inbound calls. Kairos answers calls 24/7, handles new patient intake, manages scheduling, and ensures you never miss revenue opportunities.

How does Kairos handle calls after office hours and on weekends?

Kairos is available 24/7, including weekday evenings and weekends when your office is closed. It can answer calls, schedule appointments, handle rescheduling requests, and even register new patients over the phone. For emergencies, it can triage and escalate appropriately based on your practice's protocols.

How does the waitlist auto-fill work for same-day cancellations?

When a cancellation occurs within 24 hours, Kairos automatically identifies the best-matched patients from your waitlist and sends them an instant text. The first patient to reply 'Y' automatically books the slot, filling gaps in real-time and maximizing chair utilization.

Can Kairos register new patients over the phone?

Yes! Kairos can collect all key information for new patients including name, age, date of birth, contact info, insurance details, reason for visit, urgency, preferred time, and allergies. It then sends a secure link for patients to upload their insurance card and ID, which uses OCR to automatically populate EHR fields.

How does Kairos help with prior authorizations and pre-op instructions?

Kairos handles insurance plan detection, benefits checks, and pre-authorization checklist templates (customizable per practice). For pre-op, it sends procedure-specific instructions (NPO, antibiotics, sedation) via SMS the day before, with 1-tap confirmation and smart follow-ups if there's no reply.

Is Kairos HIPAA compliant and secure?

Yes, Kairos is fully HIPAA compliant with role-based access controls, encrypted storage, and comprehensive audit trails. We sign Business Associate Agreements (BAAs) with all practices and maintain SOC 2 compliance to ensure your patient data is always protected.

See Kairos in Action.

Schedule a personalized demo to see how Kairos can help your practice never miss a call and fill more chairs. Our team will walk you through live call answering, smart scheduling, waitlist auto-fill, and all the features that reduce no-shows and maximize revenue.

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